Yes. For Wash & Fold orders (the Black Bag), the minimum order size is 15 lbs. per bag. We will accept bags that weigh less than 15 lbs., of course, but you will be charged for a 15 lb. bag.
Please note that any itemized pieces in your Wash & Fold order, such as Comforters and Blankets, will not count towards the 15 lb. minimum order size since they are processed separately to follow special care instructions.
Hi-Lite picks up your clothes.
Hi-Lite Laundry takes care of your clothes.
Hi-Lite Laundry delivers your clothes.
Hi-Lite.. and repeat.
Definitely. We have several customers who are not typically home between 8pm and 10pm but they could still use some help given their busy schedules. For them, we offer “personless” pick-up and delivery. What this means is that we will come by and pick-up or deliver your clothes without you having to be there. The key is you need to make sure we have an access to a safe place to keep your clothes. Typically, this means you can buzz us into your apartment building remotely or can provide a door code.
If you are interested in this option, please e-mail firstname.lastname@example.org to let us know.
This is one of our favorite questions. We are thrilled that you have enjoyed your experience at Hi-Lite Laundry enough to share the love with your friends. We have found the most effective ways to spread the word are by e-mailing directly to people you know could benefit from some clean clothes and peace of mind, or to share more broadly on Facebook or Twitter.
At Hi-Lite Laundry, we take great pride in providing high quality cleaning for every garment in your closet. We have built several steps into our process to ensure that your clothes always receive the best care: